Microsoft prepares rethink on Windows 8 flagship software
Microsoft is preparing to reverse course over key elements of its Windows 8 operating system, marking one of the most prominent admissions of failure for a new mass-market consumer product since Coca-Cola’s New Coke fiasco nearly 30 years ago.
“Key aspects” of how the software is used will be changed when Microsoft releases an updated version of the operating system this year, Tami Reller, head of marketing and finance for the Windows business, said in an interview with the Financial Times. Referring to difficulties many users have had with mastering the software, she added: “The learning curve is definitely real.”
The clamour from reviewers has become overwhelming for a return to a more familiar PC interface. Ms Reller said PC users had faced difficulties adapting to the new software.
Pressure has been building for Windows 8 PCs to launch the familiar desktop view when turned on – and to bring back the “start” button featured in the lower left corner of the screen in previous releases.
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