U pitanju je kineska prodavnica, znaci nije roba sa aliexpresa niti sa ebay-a.
Dispute je isao prilicno sporo i kilavo i jos uvek nije resen;
View case history
Aug 7, 2015 - PayPal: Email sent to seller
Aug 7, 2015 - PayPal: Email sent to buyer
Aug 7, 2015 - PayPal: Email sent to seller
Jul 31, 2015 - PayPal: Email sent to seller
Jul 31, 2015 - PayPal: Email sent to buyer
Jul 31, 2015 - Buyer: Dispute escalated to claim
Jul 30, 2015 - PayPal: Email sent to buyer
Jul 29, 2015 - PayPal: Email sent to seller
Jul 27, 2015 - PayPal: Email sent to buyer
Jul 31, 2015 - Buyer: Dispute filed
Jul 26, 2015 - PayPal: Email sent to seller
Jul 26, 2015 - PayPal: Email sent to buyer
Jul 26, 2015 - Buyer: Dispute filed
Sada me prodavac moli:
Citat:
As I mentioned above, would you please change the case to not as discribed claim, then I could apply the refund for you.
meni nije jasno, zbog cega oni to traze jer sam ja case otvorio sa razlogom da proizvod nisam dobio, a zeleo bih da ubrzam proces koji se vec previse razvukao.
Na pay palu ja sad samo mogu da promenim razlog i onda dobijem ovo:
Change your claim reason
Asking us to change your claim reason from Item Not Received to Item Not As Described, tells us three things apply to you:
The item you bought didn't arrive, so you filed a dispute.
Later, you still didn't get the item, so you escalated the dispute to a claim.
The item finally arrived, but it's not what you expected.
We're just checking to make sure that fits your situation. If it does, continue with your request below, and we'll take it from there.
We try to resolve issues in 30 days or less, but sometimes it takes longer. As we look into the case, we may ask you for more information, so please try to respond quickly.
Koliko vidim ja i ako hocu da promenim u not as discribed claim, sta ja tu mogu da cekiram od ovih polja kad ni jedno nije adekvatno?
Ja proizvod nisam dobio niti ce on stici sto se vidi iz broja za pracenje, a inace sam case esaclirao jos pre nekoliko dana i to tako sad stoji da pay pal odluci ili da ja promenim case u not as discribed.
Jel ima neko slicno iskustvo?
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